Our Services

East Hants & Area Community Rider is focused on giving people access to transportation. To do so, we offer services based around the needs of each passenger.

  • Door-to-door service
  • Wheelchair accessible service
  • Disability-friendly service
  • Seniors service
  • Group service
  • Family service

Do you need transportation to medical appointments or have regular treatments like dialysis or chemotherapy?

Thanks to a generous donation, we are able to subsidize the costs of transportation for medical services for those that identify a financial need. In order to prolong the life of this subsidy, we have a few questions:

  1. Have you applied to any foundations or programs that offer a subsidy for travel? (Ex. Sunshine Room, Kidney Foundation, BTO Program, etc.)
  2. How often will you need transportation?
  3. Would you be willing to cover a small amount per trip to help extend this subsidy? How much would you be comfortable paying?

This subsidy will be available until the donation has been used up. We will inform you when funds are running low.

Please submit an application and we will do what we can to help reduce the cost of your medical transportation.

This year, we have received additional funds to help us reduce rates for anyone struggling with costs. Our newest subsidy is called the Fare Assistance Program and it is available for all passengers who identify as low income or face a financial barrier. This fund will continue until the fund has been spent or end of March 2022, whichever comes first.

To access this fund, please submit an application. Once approved, our dispatcher will provide you with a set fare cost based on your region. The rates are as follows:

Regions Cost per person
Corridor Area (Milford to Enfield) $5
Nearby Communities (Nine Mile River, Dutch Settlement, Shubenacadie, Oakfield) $7
All Other Parts of Service Area (Coldstream, Hants North, Mount Uniacke, Lakelands, Indian Brook, Wellington, Fall River, Waverley) $10

Rides between regions will be charged up to $10 at the discretion of the dispatcher.

Passengers in receipt of a Department of Community Services transportation allowance must first use their DCS allowance before they can apply with the exception of travel that is not supported by DCS.

EHCR recognizes the support of the Province of Nova Scotia. We are pleased to work in partnership with the Department of Communities, Culture and Heritage (CCH). Through their generous support, we are able to reduce the cost of transportation and make our region more accessible for all residents.

Our services are open to anyone. Whether you need us for one drive or a regularly scheduled run, we are a service that operates for the benefit of everyone in the community. Our vans can hold up to 8 passengers or 4 passengers in wheelchairs.

Booking a ride is simple. We’ll ask you a few questions to get you started:

  • Who are you?
  • Where do you live?
  • What is your destination?
  • When do you need to be there by?
  • How long do you think your appointment will take?
  • Do you need the driver to wait for you?
  • Do you need assistance from the driver to get you from the vehicle to the door?
  • Do you need an accessible vehicle?
  • Do you have any special equipment or requests?

Please book your ride at least 24 hours in advance. Our service is first come, first serve, so book early!

To book a ride, please contact us by phone or e-mail:

Phone
902-883-4716
Email
[email protected]

 

Have you donated to us and would like know more about income tax receipts? Please contact our office.

Q: How do you determine your rates?
A: We charge per person, per one-way ride:

  • 70¢ per kilometer
  • $8.40 per minimum ride
  • $12.50 per hour wait time (charged in 15-minute slots)
  • Parking and bridge tolls will also be charged as necessary

Q: How many vehicles do you have?
A: We have 5 vehicles: 3 wheelchair accessible vans and 2 sedan-style cars. Each of our vehicles is named. Capacities are as follows:

  • Roada Rider, Ram Pro-Master, 8 passengers
  • Our Gem, Ram Pro-Master, 8 passengers
  • Henry Ford, Ford Transit, 7 passengers
  • Lancelot, Mitsubishi Lancer, 4 passengers
  • Tom Cruze, Chevrolet Cruze, 4 passengers

Q: Do you transport children?
A: Yes, we regularly transport children to and from pre-school, school and after-school programs. We have some car seats, but encourage you to call to confirm availability.

Q: Where does your funding come from?
A: We receive funding from a range of sources, including:

  • East Hants Municipality
  • Halifax Transit
  • Department of Communities, Culture and Heritage
  • Department of Municipal Affairs
  • Department of Seniors

Q: What can I do to help?
A: We appreciate any support from our community. There are a number of ways you can help the Community Rider:

  • Become a Corporate Member
  • Apply as a Driver
  • Follow us on Facebook and share our posts
  • Subscribe to our Newsletter, the Door to Door Reader

The East Hants & Area Community Rider is a charitable service run by the East Hants Community Learning Association. We rely on donations big and small to keep our fares affordable to everyone who needs access to transportation. Larger donations can also help us purchase new vehicles, grow our fleet and provide greater access to transportation in the community.

If you are interested in donating, please click on the link: https://www.canadahelps.org/en/dn/19070