Our Services

East Hants Community Rider is focused on giving people access to transportation. To do so, we offer services based around the needs of each passenger.

  • Door-to-door service
  • Wheelchair accessible service
  • Disability-friendly service
  • Seniors service
  • Group service
  • Family service

Do you need transportation to medical appointments or have regular treatments like dialysis or chemotherapy?

Thanks to a generous donation, we are able to subsidize the cost of transportation by 50% for medical services for those that identify a financial need. In order to prolong the life of this subsidy, we have a few questions:

  1. Have you applied to any foundations or programs that offer a subsidy for travel? (Ex. Sunshine Room, Kidney Foundation, BTO Program, etc.)
  2. How often will you need transportation?

This subsidy will be available until the donation has been used up. We will inform you if funds are running low.

Please submit an application and we will do what we can to help reduce the cost of your medical transportation.

UPDATE: Our Fare Assistance Program has returned, starting May 1st, 2022. This program is available to low-income individuals and families to help with the cost of transportation. It has been modified from the previous program, which ran out of funds part way through 2021 due to higher than expected usage. Adjustments to the program include:

  • Available once per week (Exception: medical transportation for dialysis or frequent medical appointments, ie. cancer treatments)
  • A monthly maximum of $300 for subsidized transportation
  • Income thresholds have been expanded:
An individual less than $24,000 per year
family of 2 less than $30,877 per year
family of 3 less than $37,816 per year
family of 4 or more less than $43,666 per year
  • Rates have been changed accordingly:
Regions Cost per person
Trips under 12 km $5
Trips between 12 – 25 km $10
Trips over 25 km 50% of regular fare

  To qualify for this program, passengers must fill out an application and submit a signed declaration attesting they meet the individual or family income threshold of eligibility, as per their Notice of Assessment from the 2021 tax year. Declaration of income threshold prior to 2021 will not be accepted. Please submit an application and we will connect with you in the near future. We hope this program will help those struggling with the high costs of living. If you have any questions, please contact Hayley at 902-883-4716 or [email protected]

Our services are open to anyone. Whether you need us for one drive or a regularly scheduled run, we are a service that operates for the benefit of everyone in the community. Our vans can hold up to 8 passengers or 4 passengers in wheelchairs.

Booking a ride is simple. We’ll ask you a few questions to get you started:

  • Who are you?
  • Where do you live?
  • What is your destination?
  • When do you need to be there by?
  • How long do you think your appointment will take?
  • Do you need the driver to wait for you?
  • Do you need assistance from the driver to get you from the vehicle to the door?
  • Do you need an accessible vehicle?
  • Do you have any special equipment or requests?

Please book your ride at least 24 hours in advance. Our service is first come, first serve, so book early!

To book a ride, please contact us by phone or e-mail:

Phone
902-883-4716
Email
[email protected]

 

Have you donated to us and would like know more about income tax receipts? Please contact our office.

Q: How do you determine your rates?
A: We charge per person, per one-way ride:

  • 70¢ per kilometer
  • $8.40 per minimum ride
  • $12.50 per hour wait time (charged in 15-minute slots)
  • Parking and bridge tolls will also be charged as necessary

Q: How many vehicles do you have?
A: We have 6 vehicles: 3 wheelchair accessible vans, 2 sedan-style cars and a hybrid SUV. Each of our vehicles is named to give it a bit of personality:

  • Billy’s Bus, Ram Pro-Master, 8 passengers
  • Roada Rider, Ram Pro-Master, 8 passengers
  • Our Gem, Ram Pro-Master, 8 passengers
  • Nemo Niro, Kia Niro, 4 passengers
  • Lancelot, Mitsubishi Lancer, 4 passengers
  • Tom Cruze, Chevrolet Cruze, 4 passengers

Q: Do you transport children?
A: Yes, we regularly transport children to and from pre-school, school and after-school programs. We have some car seats, but we encourage you to call to confirm availability.

Q: Where does your funding come from?
A: We receive funding from a range of sources, including:

  • Municipality of East Hants
  • Halifax Transit
  • Department of Communities, Culture and Heritage
  • Department of Municipal Affairs
  • Department of Seniors

Q: What can I do to help?
A: We appreciate any support from our community. There are a number of ways you can help the Community Rider:

The East Hants Community Rider is a charitable service run by the East Hants Community Learning Association. We rely on donations big and small to keep our fares affordable to everyone who needs access to transportation. Larger donations can also help us purchase new vehicles, grow our fleet and provide greater access to transportation in the community.

If you are interested in donating, please click on the link: https://www.canadahelps.org/en/dn/19070